Terms & Conditions

Any cancellations will automatically forfeit your deposit. We require at least 5-day’s advance notice, to your reservation date, for cancellation, otherwise, you WILL be charged for the FULL amount of the service. The client is responsible for ALL guest’s, and assumes financial responsibility for any damages to vehicle’s caused by client’s or guest’s. Whether it be by accident, negligent, or intentionally. We assume NO responsibility for ANY article’s left in our vehicle’s. The driver may terminate charter at ANY TIME, without refund, if they deem the party unruly and or endangering the safe operation of the vehicle. The drive is NOT responsible for legal act’s, during the rental.

We will NOT be responsible for any delay’s or inconveniences due to traffic, unforeseen mechanical failure’s, or situation’s deemed and Act of God. We reserve the right to substitute alternate vehicle’s, in the event of an occurrence, beyond our control (i.e…accident, storm, natural disaster.)

The client assumes full financial responsibilities for ALL payment’s, including over time, surcharges, and damage fees. Regurgitation fees are $350. This fee applies to regurgitation, smoking, and spilling. Everything else will be estimated by a professional. The client authorizes charges to credit card, with / without in-print. In case of an accident, breakdown, ATX Limousine adjust’s the amount of time the vehicle was down, NOT the total amount of time. You WILL be charge travel time for outside of Williamson County area, also pick up and drop off.

Point to Point Transfer Rate

ATX Limousine provides flat rate known as the “basic transfer,” for airport’s, serving the Austin area. The rate is based on a pick up n drop off, without associated delay, or waiting time. Airport transfers are dispatched according to the flight’s estimated time of arrival, as provided to ATX Limousine, by each respective airline’s automated system. (NOT responsible for delays caused by the airline’s automated system, or otherwise) Billing shall revert to ATX Limousine’s prevailing hourly in the vent the client is delayed or the waiting time is exceeded.

“As Directed” (Hourly) Rates

For travel between location’s, ATX Limousine utilizes it’s, “as directed” rate which is based on our prevailing hourly rate with a 2-hour minimum charge, for car service only. Travel time begins when the vehicle leave’s the garage for a scheduled pick up.

“No Show” Charges

If client is unable to locate chauffeur for any reason, the client should IMMEDIATELY contact ATX Limousine (24-hours a day, 7-days a week .) “No show” charges will apply in the event the client fails to call before leaving the scheduled pick up location. This charge also applies if client fails to cancel the reservation (for CAR Service ONLY ) It is required that a cancellation notice be given a minimum of 2-hours, before the schedule pick up. Late cancellations are charged at the minimum hourly rate, for each specified vehicle type. If the reservation(s) is cancelled within the required time parameters, it is the clients responsibility to obtain a cancellation confirmation, given at any time the order is cancelled, if order to avoid additional charges.

Service Rates

Rates, terms and conditions are subject to change without prior notification. Special rates, extended minimums and alternate cancellation policies may apply, on special event days. ( i.e. Prom, F1, New Year, SXSW, ACL, Christmas, Valentine’s Day.) Tolls and parking charges ARE additional. Wait time is calculated by the hour in 30-minute increments.

Arrival Time

The time of arrival at Starting Point, Stop-over point, Destination, or Return to point of origin, CANNOT be guaranteed. Travel speed limits are subscribed by law, and the schauffeur is instructed to travel at all times at speeds compatible with safe operation. Road, traffic and weather conditions are beyond the control of Cedar Park Limousine, and NO refunds will be given, as a result of late arrivals, due to such conditions or other occurrences out of our control.

Objectionable Persons

ATX Limousine reserves the right to refuse to transport persons under the influence of intoxication or who are likely to become objectionable to other persons or if the chauffeur feel threatened in anyway.

Conduct of Passengers

Client shall NOT interfere with the chauffeur with the discharge of his/her duty or tamper with any apparatus or appliances on the vehicle.

Unusual Cleaning

If during or after the transportation service. ATX Limousine, is required to expend a greater than normal amount of time and material to clean the vehicle, to the acts of the client. ATX Limousine, at it’s option may charge the client additional fees to cover such additional time and materials.

Smoking Policy

Smoking of ANY type ( pipe, cigarette, cigar, etc.) is strictly prohibited in ALL vehicle’s at ALL times.

Limitation of Liability

ATX Limousine shall NOT be liable in ANY event or for ANY reason, including breach of this agreement, either directly or indirectly, to the other party or any third party for ANY special, indirect, incidental, punitive, exemplary, or consequential damages or loss of profit.